Help
A support desk, a shared inbox and a knowledge base that stay in step with each other.
One thread per customer
Not one per channel they happened to use.
Answers reused
A reply worth writing twice becomes an article once.
Context already there
What they bought and what they were charged, beside the ticket.
It is one platform, not nine subscriptions
Help shares its customers, domains, team and bill with everything else here. Nothing is re-entered, and turning it on does not mean another login for anybody.