Last Updated: January 2025
At Bolrach, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Personal Information
- Phone Numbers: We collect your Nigerian phone number for SMS verification purposes
- Email Address: Used for account recovery and notifications
- Name and Profile Information: To personalize your experience
- Business Information: For business accounts, we collect company details
SMS Verification Data
- Verification Codes: One-time passwords sent via SMS for account security
- SMS Logs: Records of verification attempts and successful verifications
- Phone Carrier Information: Network operator details for SMS delivery
- Verification Timestamps: When SMS codes were sent and verified
Usage Information
- Device information and IP addresses
- Browser type and operating system
- Pages visited and actions taken
- Login history and access times
2. How We Use Your Information
We use the information we collect to:
- Account Verification: Send SMS verification codes to confirm your identity
- Security: Protect against fraud and unauthorized access
- Transactional SMS: Send important updates about your account and transactions
- Service Improvement: Analyze usage patterns to improve our platform
- Customer Support: Respond to inquiries and resolve issues
- Legal Compliance: Meet regulatory requirements in Nigeria
3. SMS Communications
By using Bolrach, you consent to receive SMS messages including:
- Verification Codes: One-time passwords for login and transactions
- Account Alerts: Important security and account notifications
- Transactional Updates: Order confirmations, status updates, etc.
Standard SMS rates from your carrier may apply. You can opt out of non-essential SMS by contacting support, but verification SMS are required for account security.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- SMS Service Providers: To deliver verification codes to your phone
- Payment Processors: For secure transaction processing
- Law Enforcement: When required by Nigerian law or legal process
- Service Providers: Third parties that help us operate our platform
5. Data Security
We implement security measures to protect your information:
- SSL encryption for data transmission
- Secure storage of phone numbers and verification data
- Regular security audits and updates
- Limited access to personal information
- SMS verification codes expire after 10 minutes
6. Data Retention
We retain your information for as long as your account is active. SMS verification logs are kept for 90 days for security purposes, then automatically deleted.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Object to certain data processing
- Update your phone number or email
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or SMS.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
📧 [email protected]
📞 +234 (808) 115-8087
📍 3, Temitope Street, Ajasa Command, Ipaja, Lagos, Nigeria
A Brand of Bolrach Technologies Limited